Right of return

Return Policy

Thank you for shopping with us! Your satisfaction is very important to us. If you are not completely satisfied with anything, please check out our return policy.

Return period

We offer a 30-day return policy. This means you have 30 days from the date you receive your item to request a return.

Conditions for a return

For an item to be eligible for return, it must meet the following conditions:

  • The item must be in the same condition in which you received it.

  • The item must not be worn or used.

  • Labels and original packaging must be present.

  • Please enclose the receipt or proof of purchase.

Return process

To initiate a return, please contact us at [Insert your email address] .

Please note that the return shipping costs are borne by the customer. A return label is not provided.

If you have any further questions about returns, you can contact us at [Insert your email address] .

Damage and problems

Please inspect your order immediately upon receipt. If an item is defective, damaged, or incorrectly delivered, contact us immediately. We will promptly investigate the issue and offer a solution.

Exceptions / non-returnable items

Please note that some items are non-returnable:

  • Perishable goods (e.g. food, flowers or plants)

  • Custom-made items (e.g. personalized items)

  • Personal care products (e.g. cosmetics)

  • Hazardous materials, flammable liquids or gases

If you have any questions about a specific item, please contact us before purchasing.

Non-exchangeable items:

  • Clearance items

  • Gift cards

Exchange

The fastest way to get the product you want is to return the existing item. Once your return is accepted, you can purchase the new item separately.

Refunds

Once we receive and inspect your return, we will notify you of the status of your refund. If your refund is approved, a credit will automatically be applied to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

Thank you for choosing us. We look forward to continuing to provide you with excellent service!